Submitting your contributions through Thrive is straightforward. Thanks to our Smart Pension integration, you can upload a PAPDIS file straight from your payroll software into the Thrive Employer Portal.
Here’s how to do it:
Step 1: Set up your payroll software
Make sure your payroll is configured to export pension data in PAPDIS CSV format. This format works seamlessly with Smart Pension, helping you transfer data securely and accurately.
Step 2: Sign into the Thrive Employer Portal
Head to the Employer Portal and sign in. New here? Use the instructions from your welcome email to get set up and complete your first tasks.
Step 3: Go to Payroll & Contributions
In your dashboard, click Payroll & Contributions, then select Upload Employee Contributions.
Step 4: Add new joiners
Have any new team members joined since your last upload? If so, make sure their details are included in your payroll software. They’ll need to be in your PAPDIS file too.
Step 5: Download the Change File
This step shows any updates to employee details. You can:
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Download the change file as a CSV and import it into your payroll software.
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Or manually update the info using the file as a reference.
Keep your payroll data up to date before creating your PAPDIS file.
Step 6: Export your PAPDIS file
Once everything’s up to date, export a PAPDIS CSV from your payroll system. You’ll usually find this under pension or contributions export options.
Save the file somewhere secure on your computer.
Step 7: Upload your file to Thrive
Click Choose File in the Thrive portal and select your PAPDIS CSV. Double-check the pay period and file format, then click Submit.
Step 8: Check for confirmation
You’ll see a message confirming the upload. If there are any issues, like formatting problems, we’ll flag them straight away so you can fix and re-upload.
Need help troubleshooting? See our guide to common PAPDIS errors
Need support?
If you get stuck, we're just a click away.
Contact Thrive Customer Support