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Thrive Help Centre
Employer
Employer
Workplace pensions, benefits, and financial wellbeing, all in one place.
Start here
Getting started with your Thrive employer portal
How do I set up and launch the pension?
Signing the Participation Agreement
Signing the Declaration of Compliance
Setting up your team
How to add your employees
Which employees are eligible?
Postponements: Delaying pension assessment
How do I add a new user to the Thrive employer portal?
How do I add new employees?
Workplace benefits
Workplace benefits that your team actually use
Financial wellbeing for your team
Thrive academy for your team
Financial Coaching for your team
Managing your pension
Re-enrolment: what it is and how to do it
How do I remove a user on the Thrive employer portal?
Pensionable Earnings
Payroll and contributions
Salary sacrifice and PAPDIS: what you need to know
Errors with my PAPDIS file
How to upload your pension contributions using a PAPDIS file
Fixing errors with your PAPDIS upload
PAPDIS specifications and assessment codes
Signing in and account access
Trouble Signing in? Here's how to reset your password
Signing into Thrive for the first time
Help and support
Workplace pension rules: what every employer needs to know
What you get with Thrive (and how Smart Pension fits in)
Contact Thrive Customer Support
