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How do I add new employees?

Adding your employees to Thrive is a key step in setting up and managing your pension. Here’s how to do it quickly and confidently.


Step 1: Sign in

Head to the Thrive Employer Portal and sign in using the details you set when creating your account.


Step 2: Go to the Employees section

From your dashboard, click on Employees. You can also find it using the menu in the top-right corner.


Step 3: Click ‘Add Employees’

Once you’re in, hit the Add Employees button to get started.


Step 4: Choose how you want to add them

You’ll see two options:

  • Add Single Employee – for one person.

  • Add Multiple Employees – to upload a group at once.


Step 5: Adding a single employee

If you’re adding one team member:

  • Fill in their details (like name and date of birth)

  • Check the info is correct.

  • Hit submit.

They’ll get a ‘Welcome to Thrive’ email to help them get started.


Step 6: Adding multiple employees

If you're adding several team members:

  • Choose Add Multiple Employees.

  • Download the CSV template.

  • Fill it out with your team's details and save it.

  • Upload the file back into the portal.

That’s it, your team will be added and enrolled into the pension scheme.


Need help?

We’re here if you get stuck.
Contact Thrive Customer Support