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Thrive Help Centre
Member
Member
Get more from your pension and benefits, and feel more confident about your money
Start here
Getting started with Thrive: your first sign-in
How to sign into your Thrive account
Making changes
Need to update your details? Here's how
Don’t want to stay in the pension?
Can I choose how my pension is invested?
Where does the employer percentage come from?
Paying into your pension
Want to top up your pension?
What happens when I change my pension contributions?
Additional voluntary contributions (AVCs)
Salary sacrifice: what it means for you
Taking money out or moving your pension
Can I access my pension sooner?
How can I access the money in my pension?
Moving your pension from Thrive to another pension provider
Want to move an old pension into Thrive + Smart Pension?
Planning and understanding
Signing into Smart Pension
What you get with Thrive (and how Smart Pension fits in)
What are pensionable earnings?
Adding a beneficiary
Your Selected Retirement Age
Financial Wellbeing
Thrive Academy
Financial Coaching
Financial Coaching vs Financial Advice
Book a free session with a financial coach
Workplace Benefits
Workplace Benefits
Need help?
Contact Thrive Customer Support
Your data rights under GDPR
Signing in and account access
Didn’t get your welcome email? Start here
Trouble signing in? Here's how to reset your password
