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Thrive Help Centre
Member
Member
Simplify your benefits and pension, boost financial awareness, education and financial coaching
Account Access and Sign In Support
Trouble signing in? Here's how to reset your password
How to sign into your Thrive account
Getting started with Thrive: your first sign-in
Pension Contributions & Top-Ups
Want to top up your pension?
What happens when I change my pension contributions?
Managing Your Pension
Need to update your details? Here's how
Don’t want to stay in the pension?
Can I choose how my pension is invested?
Accessing Your Pension
Can I access my pension sooner?
How can I access the money in my pension?
Transferring Pensions
Moving your pension from Thrive to another pension provider
Want to move an old pension into Thrive?
Beneficiaries & Retirement Planning
Adding a beneficiary
Your Selected Retirement Age
Understanding Your Pension
Salary sacrifice: what it means for you
What you get with Thrive (and how Smart Pension fits in)
Where does the employer percentage come from?
What are pensionable earnings?
Frequently Asked Questions
Contact Thrive Customer Support
Your data rights under GDPR
