Skip to content
English - United Kingdom
  • There are no suggestions because the search field is empty.

How do I set up and launch the pension?

Learn how to set up and launch your pension on the Thrive Employer Portal.

How to Set Up and Launch Your Pension on the Thrive Employer Portal

Once you've logged into your Thrive Employer Portal, you'll be taken to your Dashboard, which will display various tasks for you to complete. After creating your account and adding your employees, the next task is to set up and launch your pension.


Step 1: Select the 'Pension Setup Task'

After creating your account and adding your employees to the portal, the next task is to set up your pension. To start, click on the ‘Pension Setup’ task displayed in your dashboard.


Step 2: Our Pension Partner

You'll be presented with information about our pension partner, Smart Pension. Take the time to read through this information carefully. Once you've reviewed it, click on ‘Next’ to proceed.


Step 3: Confirm Company Details

Next, you'll need to verify that your company details displayed are correct. If any details are incorrect, you can amend them directly on this page. Be sure to update any inaccurate information before proceeding.


Step 4: Pay Run Information

In this step, you’ll be asked to provide details about your pay run, such as when your payroll is completed. 


Step 5: Payroll Software

Here, you’ll need to specify the payroll software you're using. This helps us provide better support should you encounter any payroll-related queries in the future. Simply select the relevant payroll software from the options provided.


Step 6: Information on Signing Your Participation Agreement

At this point, you'll be provided with details about the Participation Agreement, which is a legal agreement between your company and Smart Pension. While Thrive provides information about this agreement, the email containing the agreement will be sent directly from Smart Pension. If you need more details about signing the Participation Agreement, you can refer to the following article: Signing the Participation Agreement.


Step 7: Launching Your Pension

Once you’ve reviewed and confirmed that all the information is correct, you’ll be ready to launch your pension. Click on ‘Launch Pension’ to confirm the final details and start the process.


By following these steps, you’ll have successfully set up and launched your workplace pension on the Thrive Employer Portal. If you need any further assistance, refer to the support articles or contact Thrives customer support team.