How do I remove a user on the Thrive employer portal?

Need to take someone off your Thrive account? Here’s how to do it in a few simple steps.

Head to the Thrive Employer Portal and sign in with your usual details.

From your dashboard, click ‘Users’.
Or open the menu in the top-right, select ‘Company’, then choose ‘Users’.

You’ll see a list of all current users. Click ‘Manage’ next to the person you’d like to remove.

Important: You can’t delete the last remaining user. Make sure to add a new user first if you’re the only one listed.

On the next screen, click ‘Delete User’. The person will get an email confirming they’ve been removed from the account.

And that’s it, user removed.

Contact our support team if you have any questions or need a hand with anything.