How do I remove a user?
Learn how to remove a user on your Thrive Employer Portal
How to Remove a User on the Thrive Employer Portal
Step 1: Log into the Thrive Employer Portal
Start by logging into the Thrive Employer Portal using the credentials you created when setting up your pension on Thrive.
Step 2: Navigate to the User Section
From your dashboard homepage, find and click on the Users section. Alternatively, click the menu button in the top-right corner of the portal, select Company, and then choose Users.
Step 3: Manage Your Users
In the Users section, you will see a list of current users. To remove a user, click ‘Manage’ next to the user you want to delete.
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Note: If you only have one user, you must add a new user before removing the existing one, as you cannot delete the last user.
Step 4: Delete User
On the next screen, click ‘Delete User’ to remove the user. The deleted user will receive an email notification confirming the removal.
By following these steps, you can successfully remove a user from the Thrive Employer Portal!