How to sign into your Thrive account
Already set up your account? Here’s how to get back in.
1. Where do I sign in?
You can sign in at mythrive.co.uk or through the Thrive app on your phone.
2. What sign-in details do I need?
Just your email address and the password you created when you first set up your account.
3. Can I use the Thrive app instead of the website?
Definitely. The Thrive app works the same as the website. You’ll find it in the App Store or Google Play:
4. I forgot my password, what should I do?
No worries. On the sign-in screen, tap ‘Forgot password?’. We’ll send you a code to reset it. Just follow the prompts.
5. I’m having trouble signing in. Who can help?
If something’s not working, reach out to Thrive Customer Support. We’re here to help get you back in and feeling confident again.
Tip:
Once you’re signed in, you’ll have access to everything - your pension, benefits, financial tools and coaching. It’s all in one place and ready when you are.