Logging into Thrive for the first time

Just getting started with Thrive? Here’s how to log into the Employer Portal and get up and running.

1. Look out for your welcome email

Once you’re set up on Thrive, you’ll get a welcome email with everything you need to log in. It includes a direct link to your Employer Portal and a quick step-by-step guide.

Haven’t received the email? No problem. Contact our support team and we’ll send it again.

2. Verify your email

Click the link in the email to start verifying your account.

You’ll be asked to enter a date of birth. This needs to be the date of birth for your company’s key contact; the person listed during onboarding. They’re the admin for your Thrive employer portal and the one who receives the welcome email.

3. Set your password

Next, create a secure password for your account. Choose something strong that you’ll remember.

4. You’re in

Once your password is set, you’ll be automatically logged in. Your dashboard will show the first tasks you need to complete to get your pension and benefits set up.

Need help?

We’re here if you need us. Contact Thrive Support and we’ll get you logged in.